Refund policy

Last updated: 4 November 2026

30-day money-back guarantee

If PromptKit is not right for you, you can get a full refund within 30 days of your purchase. You do not need to give a reason.

How to ask

Paddle, our Merchant of Record, handles refunds. Go to paddle.net, enter the e-mail address you used to buy, and request a refund. You can also write to us at [à compléter: e-mail de contact] and we will help.

What happens to the license

Once a refund is made, the license key stops being valid in a later version of PromptKit. You go back to the free plan and nothing you created is deleted.

Your legal rights

This guarantee is in addition to the rights you have by law. The refund goes back to the payment method you used.